2012 Seminar Programme
The Retail Business Technology Show Seminar Theatres A and B and the IMRG Seminar Theatre will cover a range of subjects from multichannel, eCommerce, internationalisation, loss prevention and fraud, stores, operations, supply chain and logistics, marketing – and so much more. There’s something for everyone, making this a must visit event for the whole team.
These theatres operate on a first come first served basis, so there’s no need to book for these sessions, but remember, the 2011 seminars were so well attended that there was standing room only.
Tuesday 13th March
| Time / Place | Speaker | Seminar |
|
09.40 IMRG Theatre |
Andrew McClelland, Chief Operations & Policy Officer, IMRG |
KEYNOTE Andrew’s presentation will look at the latest trends identified from IMRG’s online sales Index, including those seen during the crucial Christmas trading period |
|
10.00 Theatre A |
Jon White, Manager, Leisure Benefits, John Lewis Partnership |
QR for HR – taking internal communications to the next level |
|
10.10 Theatre B |
Brian Hume, Managing Director, Martec |
IT in Retail – Benchmark your company against the retail industry |
|
10.25 IMRG Theatre |
Lee Lawson, Security and Risk Consulting, Dell SecureWorks |
Threat landscape: View from the inside |
|
10.45 Theatre A |
Richard Blunt, IT Director, Jaeger |
The Connected Store |
|
10.55 Theatre B |
Richard Mader, Executive Director, ARTS |
Social blueprint + new technology implementation tips |
|
11.10 IMRG Theatre |
Paul Biffen, Director, Oracle VMS Janet Sugden, GlyfCo |
Transforming the retail experience – QR Codes |
|
11.30 Theatre A |
Paul Coby, IT Director, John Lewis Partnership |
KEYNOTE - How retail in the UK is being revolutionised by technology |
|
11.40 Theatre B |
Romain Cieslewicz, Research Director, Research Farm |
Retail predictions 2012 |
|
11.55 IMRG Theatre |
Tom Allason, Founder & CEO, Shutl |
Delivery: putting the rocket into multichannel retail |
|
12.15 Theatre A |
Kim Phillips, Head of General Merchandise Packaging, Marks & Spencer |
Continuing growth of RFID in retail apparel |
|
12.25 Theatre B |
Paul Willows, Director of Strategy & Architecture, Boots |
KEYNOTE Loyalty: What does it mean and how might you achieve it for customers and colleagues alike |
|
12.40 IMRG Theatre |
Michael Robinson, Head of eCommerce, Anthropologie James Brooke, CEO, 10CMS
|
Building Retail Brands: Delivering a differentiated online retail experience |
|
13.00 Theatre A |
Anthony Norman, Commercial Director, GfK |
The changing face of “Retail” |
|
13.10 Theatre B |
Joshua Bamfield, Director, Centre for Retail Research |
Retail Fraud - understanding the scale of theft and what strategies, techniques and technology you can adopt to help protect your organisation |
|
13.25 IMRG Theatre |
Peter Fitzgerald, Country Sales Director, Google |
Non-line World |
|
13.45 Theatre A |
Julian Jones, Retail Computer Services Manager, SPAR wholesaler Capper & Co Ltd, part of the Blakemore group Brian Preece, Divisional Director Retail Systems, Business Computer Projects Ltd (BCP) |
The mobile revolution in retail – a reality check
|
|
13..55 Theatre B |
Michael Sinn, Vice President Format & Category Management Support, Otto |
Inventory improvement with Predictive Analytics at the world’s 2nd largest online retailer OTTO Group |
|
14.10 IMRG Theatre |
Matt Cockett, Commercial Director, Mobile Interactive Group |
"The shop in your pocket" |
|
14.30 Theatre A |
Umar Bajwa, Manager UK Networks, Murco Petroleum
Trefor Davies, CTO, Timico |
Cloud based implementations push retailers to leading edge of technology |
|
14.40 Theatre B |
Tink Taylor, Managing Director, dotMailer |
Hitting the mark – email marketing highs & lows from 40 of the top UK retailers |
|
14.55 IMRG Theatre |
Ashley Payne, Digital Operations Manager, Debenhams Matthew Tod, CEO, Logan Tod |
Using online data to improve business results |
|
15.15 Theatre A |
Christine Bardwell, Research Manager, IDC Retail Insights, EMEA |
Building an online store for the future |
|
15.25 Theatre B |
Chily Fachler, Interim CIO, Encore Tickets |
Launching a new consumer brand within a truly multichannel environment |
|
15.40 IMRG Theatre |
Heath Cormack, Specsavers IT Ian Evans – Managing Director, EMEA, AirWatch
|
Win the mobilility war: Secure management of mobile assets in retail |
|
16.00 Theatre A |
Chris Withers, Smarter Commerce Lead, IBM Corporation |
Retail in a customer centric world |
|
16.10 Theatre B |
Richard Traish, Senior Partner, Kurt Salmon |
Improve your cross channel performance to increase sales – results from a new global Kurt Salmon survey |
Wednesday 14th March
| Time / Place | Speaker | Seminar |
|
9.40 IMRG Theatre |
Rob Williams, IT Director, Oliver Lennon, CEO, SpeechStorm |
Facing the challenges of cross-integration in the contact centre |
|
10.00 Theatre A |
Richard Mader, Executive Director, ARTS |
Levering the ARTS social commerce blueprint for success |
|
10.10 Theatre B |
Sarah Farquhar, Head of Retail Brand, Oxfam Stuart Harrison, Oxfam Project Manager |
Oxfam Shelflife - Oxfam's use of the Internet of Things |
|
10.45 Theatre A |
Howard Langer, |
How to increase retail margins by 1-4% |
|
10.55 Theatre B |
Geoffrey Barraclough, |
Retail technology: from social to shopping |
|
11.10 IMRG Theatre |
Jonathan Summerfield, Chief Architect, Ladbrokes Toby Hoon, Head of Application Delivery, Ladbrokes |
Playing the winning hand with hybris eCommerce. A cross-channel, cross-product unified customer experience |
|
11.30 Theatre A |
Mark Fabes, IT Director, Mcdonald’s |
KEYNOTE Improving the customer experience the McDonald’s way |
|
11.40 Theatre B |
John Curnow, NCR's vice president of retail for Europe |
Retail renaissance – bridging the digital and physical divide |
|
11.55 IMRG Theatre |
Bas Spierenburg,
|
Tommy Hilfiger - improvement in customer loyalty |
|
12.15 Theatre A |
Tom Beston, Programme Manager, GS1 UK |
How quality data in a multichannel trading environment can enhance the consumer experience |
|
12.40 IMRG Theatre |
Andrew McClelland, Chief Operations & Policy Officer, IMRG |
KEYNOTE Andrew’s presentation will look at the latest trends identified from IMRG’s online sales Index, including those seen during the crucial Christmas trading period |
|
12.25 Theatre B |
Dr Brad Poulson, Thought Leadership & Innovation, Wipro Retail |
KEYNOTE, Why do retailers always think they are unique |
|
13.00 Theatre A |
Joanna Brazier, |
John Lewis and multichannel – the insiders view |
|
13.10 Theatre B |
Patrick Walker, Head of IT, Beaverbrooks Scott Dobson, Managing Director and founder, Cloud Distribution |
Wi-Fi – Unlimited freedom or can of worms? Moderated by Mike Bielinski, CEO, Vodat International |
|
13.25 IMRG Theatre |
Felipe Del Corral, Head of Digital Retail, Worldwide, Nokia John Jones, Executive Creative Director, Retail, R/GA |
How to create a true online digital experience |
|
13.45 Theatre A |
Bjorn Weber, Research Director, Retail Technology, Planet Retail |
Retail technology investment trends 2012 |
|
13.55 Theatre B |
Gunnar Sigurdsson, Managing Director, JMS Partners |
Information is Power |
|
14.10 IMRG Theatre |
Vladimir Krasojevic, Research Director, Gartner |
Demand Sensing and Shaping |
|
14.30 Theatre A |
Ivano Ortis, Head, International, IDC Retail Insights, IDC |
IT for retail innovation - Omni-channel retail, new store experience and mobile interaction |
|
14.40 Theatre B |
Artemis Berry, Senior Director of Content and Community, Shop.org |
Omni-channel Retail: Socialising. Localising. Mobilising |
|
14.55 IMRG Theatre |
Mike Pink, Head of Retail & Tour, Wembley Stadium Ian Tomlinson, CEO, Cybertill |
Is there more to cloud than cost? |
|
15.15 Theatre A |
Peter Haste,
Colm G. Connolly, IT Engagement
|
How Morrisons leveraged profit amplification to improve their business and beat the competition |
|
15.25 Theatre B |
Charles Binks, Head of Logistics & Industrial, Knight Frank Graham Prisk, Partner, Logistics & Industrial Projects, Knight Frank |
How to Develop Your Fulfilment Centre |
|
15.40 IMRG Theatre |
Lorenzo Gaston, Technical Director, Smart Payment Association |
Advancing the retail payments market through innovative standards |
|
16.00 Theatre A |
Eamonn Costello, Director of Product Management, eSellerPro |
Successfully creating and maintaining a multichannel presence |
|
16.10 Theatre B |
Steven Boon, VP Sales EMEA, Galleria RTS |
Optimised space and assortments – How they can reduce the environmental impact of retailing |
