Conferences 2017

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  • Theatre 2
    Retail Business Technology Conference Theatre 2
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    HOW EXPEDIA IS USING CHAT BOTS TO UNDERSTAND ITS CUSTOMERS

    11:10 - 11:40, Tuesday 9th May 2017

    • Using content to understand customer purchasing intent online
    • Trover and how people start to interact with digital travel content
    • Understanding what the traveller needs and creating a personal experience
    • Investing in technology to take the pain out of travelling

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  • Payments Conference (in association with Barclaycard)
    Payments Conference
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    RETAIL FUTUROLOGY-OVERVIEW

    12:40 - 13:10, Tuesday 9th May 2017

    • The value of technology centred on shoppers - their shopping journeys and experiences - what’s good for shoppers is good for retail and therefore Visa
    • Impact of the ‘Internet of Things’ (IoT) in retail, and some of the most publicised retail technologies which directly touch consumers
    • The…

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  • Theatre 1
    Retail Business Technology Conference Theatre 1
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    TURNING AROUND THE OUTDOOR DIVISION AT JDSPORTS

    14:00 - 14:30, Tuesday 9th May 2017

    • Insights into developing a strategy focused on customers, environment and technology
    • Understanding how making it easy for the customer led to the outdoor business being profitable again
    • Next stage of development – investing in the ‘store of the future’

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  • Payment Theatre in partnership with

  • The Big Party sponsored by

  • The Retailer Lounge sponsored by

  • Chill & Charge Lounge by

  • The Champagne Bar by

  • RBTE Event Bag

  • Speakers Lounge sponsored by

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