Retail Business Conference

  • Transforming retail business strategy to engage the consumer of tomorrow

    Expert speakers from companies including JML, Birchbox, John Lewis, Dixons, The Chesterford Group, Al Tayer UAE, Oliver Bonas, L'Oreal, Marks & Spencer, Asos and Google, will share their insight into where the retail industry is heading, how to stay ahead of the game and how to create a seamless customer experience in a rapidly changing sector. Topics to be discussed include:

    • Evaluating the real world impact of retail technologies and how brands are responding
    • Maintaining brand integrity when embarking on a multichannel journey
    • Discussing the 5 Cs: culture, creativity, community, collaboration and commitment
    • Enhancing the in-store and online customer experience
    • How to find the right opportunities to help your retail business evolve
    • Challenging businesses to look at their success through the lens of the future consumer

    View the programme

  • View the full programme

    Have a look at the full programme for RBTE 2018 and pick out the sessions you'd like to attend.

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