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RetailStore powered by Cybertill - Rendered on: 30/04/2017 15:49:56

RetailStore powered by Cybertill Back

Stand:

531Sponsor of The Information Desk

Contact Details:

RetailStore powered by Cybertill
Clock Tower Court
Knowsley Park
Lancashire
L34 4AQ
Tel. 0151 545 2050

Country:

UNITED KINGDOM

Company Profile:

RetailStore’s intelligent Cloud platform enables retailers to reinvent and restructure to deliver exceptional shopping experiences.
Built for multi-channel retailing, RetailStore’s enterprise management software offers real time data and a suite of applications to deliver new ideas and give customers the extended choice, convenience and speed they expect in one single experience.
Through innovatively harnessing Cloud technology, we help retailers achieve operational efficiency, scalability, service and security.

Company Website:

www.retailstore.co.uk

Products:

New EPOS

Seamless transactions no matter the internet connection. Using HTML 5 technology, the new RetailStore POS takes Cloud EPOS to a new level of functionality

Product Categories:

Business Intelligence | Data Warehouse/Decision Support/Business Intelligence | Inventory Management | Merchandise & Content Management | Merchandise Management and Master Data Management | Price Management & Optimisation | Product Lifecycle Management | Mobile Commerce Solutions | Mobile Store and Warehouse Solutions | Multi-Channel Solutions | Analytics Software | Instore Software | Clienteling | CRM | Loyalty Cards | Mobile Payments | Business Intelligence | Epos Software | Epos Terminals | Hand-Held Terminals | Inventory Management | Warehouse Management | Gift Card Solutions | ERP

Downloads:
Retail Reinvented: Market Insights 2017 Campaign
Press Releases:
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Feb 23, 2017

BLOG: Is this the end of the purse as we know it?

View the whole press release

There has been a lot of hype around Apple Pay since it launched earlier this year, but with retailers being slow to catch on and the increasing success of other branded Smart Phones, is tap to pay shopping really going to catch on?

More and more retailers are looking for ways to reduce the amount of friction at the tills. Self service machines - a staple to almost every supermarket chain - started the craze and despite the confusing interfaces and long waits for staff approval, the consumer has been put in control of their shopping experience, which reduces stress and frustration.

Fast forward ten years and we have seen little in the way of development from these machines, but experts predict that it will only be a matter of a few short years before the face of the high street changes completely and in turn the way we spend our money will also change.

Here is our futuristic look at how your ‘purse’ could look in the future:

Retina and Iris Scanners: no you aren’t in a version of Demolition Man, this is reality. The scanners have been trailed in America, with versions shown at many tech shows in recent years. The technology scans and detects the retina or iris and links it back to the unique algorithm connected to your bank details and pays for the goods in quite literally the blink of an eye.

Fingerprint Scanners: biometrics isn’t exactly something you hear of every day on the high street, but with the increasing need to make transactions more seamless and easy, retailers could follow in the footsteps of the smartphone technology generation and use fingerprint recognition to pay for goods in store.

Quick Scan: how would you feel if you were in a store, you could scan an item you wanted to buy on your phone and pay for it on your phone and walk out? Many I’m sure would feel very uncomfortable with not acknowledging at least a shop worker and letting them know you’ve paid, but if the future predictions are right, we could be doing this on a daily, or hourly basis.

Screenless ATM’s: without the need to jeopardise your security by punching in your PIN at an ATM, these screen less ATM’s work on a tap from an iPhone, which must be opened with fingerprint or security pin before hand, in order to dispense cash.

Loyalty Cards: carrying around several loyalty cards in your purse will be a thing of the past as technology surges forward with the introduction of loyalty apps. The schemes will also see a shift in the way they reward points, with many being focused on earning points through shared experience on social channels, aiding marketing and brand promotion. The move will not only help retailers to take a single view to drive personalisation of their in store experience but gather information to help up sell and find out more about their habits.

Feb 23, 2017

Catch-Up or Die: Warning to British Retailers

View the whole press release

A technology expert has given a stark warning to British Retailers to invest before it’s too late.

Cloud-based technology platforms which allow for omni-channel retailing is the only way forward, according to RetailStore founder and CEO Ian Tomlinson, as the pressure to become more technologically savvy heats up from the larger retailers.
“Retailers who have not already migrated away from separated, legacy systems, will need to re-design their operations and systems around consumers, working to provide them with new flows of real time information, products, transactions and experience,” he said, “it’s the only way to survive.”
Smaller and less established retailers looking to make their own mark in this increasingly impatient and evolving market can find their gap by shifting their old systems to an omni-channel solution combining EPoS, e-commerce, mail order, supply chain and head-office software, says Ian.
Ian, who invented the cloud-based retail platform 15 years ago, said: “We get enquiries every day from desperate retailers confused and bewildered by the changes in technology and how they can effectively adopt and implement omni-channel retail management software strategies.”
With spiralling expectations set by the likes of Amazon, many may face a tough future, added Ian.
“Things are moving at an extremely fast pace, quicker than most retailer’s fulfilment and warehousing systems can keep up with and I can only imagine that to those running their own business or for bigger SME’s it’s a frightening time.
“We know to keep up we can enable them to see across channels and use inventory from one channel to serve customers in another, through cloud technology and a single platform.”
Among the benefits of offering customers multi-channel options, internally this foresight can help with cash flow, as stock and warehousing could be accurately forecast across the entire organisation through predictive sales and suggestive purchase ordering through to optimisation of all warehousing and merchandising.
He added: “Retailers who have redesigned and rolled out customer centric systems and processes for speed, convenience and omni-channel customer experience, will be the winners of 2017 and beyond.”

ENDS
Contact
For interviews with Ian Tomlinson or any further questions please contact Laura Garner on 07551466030 or email lauraanniegarner@gmail.com.

Editors notes

Download a free guide: http://www.retailstore.co.uk/download-retail-reinvented-market-insights-2017/

About

Retail Store

Founded 15 years ago by Manchester-born technology expert Ian Tomlinson, Cybertill was created on the back of a napkin after Tomlinson realised that retailers needed more than just a till to house all of its information.

Fast-forward more than a decade and the Knowsley-based company now employs more than 100 people and has more than 500 clients nationwide.

Retail Store, and its sister brand Charity Store, offer a single cloud platform solution for retailers, storing information and processing EPoS, e-commerce, mail order, supply chain and head-office software.

The cloud technology helps retailers to overcome the challenges presented by multi-channel selling (in store, online, mobile, click and collect etc) and to deliver a seamless customer experience.

The Retail Store client base specialises in fashion, jewellery, home, while CharityStore is the leading and biggest provider in third sector retail.

Feb 1, 2017

Keeping Up with the Consumer: Retailers Need for Speed

View the whole press release

As next day delivery statistics soar, a technology expert has warned of the damaging implications on retailers who are not keeping up to speed.

The latest figures from IMRG MetaPack UK Delivery Index results show 31% of online orders in 2016 opted for next day delivery, compared to 26.8% in the previous year.

This need for speed, paired with Amazon’s one hour delivery and other emerging fulfilment solutions (see below) which are being developed almost daily, means retailers are being forced to embark on strategies to get every aspect of fulfilment, warehousing and merchandising as integrated, lean and as efficient as possible.

“It’s the only way to meet the ever-escalating challenges of convenience, speed and experience,” explains Ian Tomlinson, founder of cloud-based EPOS system Retail Store (powered by Cybertill).

“Retailers offering next day delivery, one-hour delivery or even Click and Collect who have not already migrated away from separated, legacy systems, will need to re-design their operations and systems around consumers. They need to provide them with new flows of real time information, products, transactions and experience.”

Whilst establishing strong courier partnerships is essential, retailers must have a centralised inventory, order processing and fulfilment capabilities coupled with intelligent sourcing and workforce management to execute flexible fulfilment strategies in the most efficient and cost effective manner.

Ian says the benefits go way beyond the customer experience to impact on the gross profit and HR efficiency by enabling retailers to use business intelligence reporting to prioritise and allocate labour and effectively pick and ship orders.

Cash flow is also improved as stock and warehousing can be accurately forecast across the entire organisation through predictive sales and suggestive purchase ordering through to optimisation of all warehousing and merchandising.

He said: “Contrary what most retailers thought and research claimed, home delivery is not the big preference – choice and convenience is. We can expect to see the continuation of the shift towards click and collect with the option for click and reserve, home delivery and new forms of convenience.

“The attraction of click and collect and services such as Fast Track and Prime Now is the convenience factor.”

Retailers who have redesigned and rolled out customer centric systems and processes for speed, convenience and omni-channel customer experience, will be the winners in 2017 and beyond, says Ian.

With “virtual” inventories of stock which can be seen, located, ordered, delivered at speed and returned from any channel and at any time, these modern retailers have what it takes to profitably overcome the stress points of the new and ever-demanding consumer.

Most Innovative UK Fulfilment Ideas:

Doddle Runner: currently only available as an iPhone app, allows users to take up to five pictures items they want and to send and a runner will pick up the items within an hour, wrapping and posting them overnight to be delivered the next morning.

Shutl: offers a choice of delivery options with access to 90% of the UK population and delivers within a set distance of its retail partners.

NearSt: a newly-launched local online book market place platform for independent book retailers that allows customers in London to enter their postcode and the name of the book they’re looking for on the website or app. They can then order the book for instant collection from a local store or have it speedily delivered.

Ground Drones: London based Starship Technologies has started trialling ‘ground drones’ robots; battery-powered boxes on wheels which make their own way through streets, navigating around objects and people.

ENDS

Contact
For interviews with Ian Tomlinson or any further questions please contact Laura Garner on 07551466030 or email lauraanniegarner@gmail.com.

Editors notes

Download a free guide: http://www.retailstore.co.uk/multi-channel-efficiency/

About

Retail Store

Founded 15 years ago by Manchester-born technology expert Ian Tomlinson, Cybertill was created on the back of a napkin after Tomlinson realised that retailers needed more than just a till to house all of it’s information.
Fast-forward more than a decade and the Knowsley-based company now employs more than 100 people and has more than 500 clients nationwide.
Retail Store and its sister brand Charity Store offer a single cloud platform solution for retailers, storing information and processing EPoS, e-commerce, mail order, supply chain and head-office software.
The cloud technology helps retailers to overcome the challenges presented by multi-channel selling (in store, online, mobile, click and collect etc) and to deliver a seamless customer experience.
The Retail Store client base specialises in fashion, jewellery, home and for CharityStore, it is the leading and biggest provider in third sector retail.
For more information go to www.retailstore.co.uk

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