Exhibitor FAQs

  • Below, you'll find answers to some of our common questions about RBTE.

    If you can't find what you're looking for, you can get in touch with us and we'll be happy to help.

  • Exhibitor Questions

    What time can I enter the exhibition hall from on the show opening days?

    Exhibitors will be able to enter the halls from 08:00 - 17:00 on show days.

    How do I access the Exhibitor Portal?

    To access the Exhibitor Portal, go to the website homepage and click on 'login' in the top right hand corner (or click here) and then enter your login details. If you have not received these details then click on 'activate your account/reset password' and the details will be sent to you in an email.

    When will the Exhibitor Manual go live and how can I access it?

    The online manual, that contains important deadline dates and stand build information, will ONLY be available to main standholders who have signed and returned their contract. It is very important that you grant access to the individual(s) responsible for managing your participation. Your unique access details can only be issued to agents and/or contractors on receipt of written authority from you.

    The manual is available on the Exhibitor Portal.

    How do I order my badges?

    Visit the Exhibitor Portal, find the 'Services' section and select 'Exhibitor Badging.' For more information about how to plan your exhibiting experience, click here.

    How do I invite my customers?

    Visit the Exhibitor Portal, find the 'Services' section and select 'Exhibitor Badging.' From there, you can create a custom co-branded invitation to send to your customers. For more information about how to plan your exhibiting experience, click here.

    How do I order badge scanners?

    Visit the Exhibitor Portal, find the 'Services' section and select 'Exhibitor Badging.' For more information about how to plan your exhibiting experience, click here.

    How do I organise my stand build?

    Visit our Operations page for key information, including a link to the Exhibitor Manual, key documents and contact details for the Operations Team should you get stuck.

    How do I register my sharers?

    As Reed Exhibitions and RBTE only have a contractual relationship with main standholders, the sharer fee will be charged to main standholder companies - not sharing companies. Sharers wishing to pay for their own registration fee should make payment arrangements directly with the main standholder. The main standholder will be able to register each sharer via the Exhibitor Portal, but must first inform the RBTE team of the exact number of sharers. Please contact us to request a sharer form.

    Is there Wi-Fi inside the hall?

    Yes, but it is highly recommended that you order a hard wire internet connection for your stand via the Exhibitor Manual, as the Wi-Fi is public and only strong enough to send and receive emails.

    Is there a cloakroom at the show where I can leave my bag?

    Yes, we will be providing a cloakroom at the show for you to store your belongings and this will be located near the main entrance.

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