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2018 Programme


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1 - 12 of 16 results


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  • Chair's Intro and Welcome

    02 May 2018, 10:15 - 10:20, Retail Business Conference

    Opening remarks, summary of the day and welcoming delegate

    • Language: English

  • Keynote: Brands on the Run!

    02 May 2018, 10:20 - 11:00, Retail Business Conference

    The theme of the presentation will be to address the real-world impact of new (mostly retail) technologies. Drone delivery, Artificial Intelligence, Robotics, F...

    • Language: English

  • How to stay on brand while making a multichannel journey

    02 May 2018, 11:15 - 11:45, Retail Business Conference

    How ignoring the changing expectations and behaviours of customers can contribute to the demise of household name brands Against the backdrop of a retail wor...

    • Language: English

  • Subscription model - Birchbox's journey to no. 1 beauty box in the UK

    02 May 2018, 12:00 - 12:30, Retail Business Conference

    Developing a deeper understanding of who our customer is Using content to shape the customer experience How online has driven the design of our stores      ...

    • Language: English

  • Sodexo - Global Retail Transformation

    02 May 2018, 13:30 - 14:00, Retail Business Conference

    As part of their Global Retail Transformation, Sodexo is partnering with Omnico to develop leading Omni-Channel Retail solutions. See how the technology is help...

    • Language: English

  • Shaping, setting and delivering the strategic and commercial direction for Home Online

    02 May 2018, 14:15 - 14:45, Retail Business Conference

    Aligning this to the key business strategies Fully understanding customer behaviour Delivering profitable sales growth                                      ...

    • Language: English

  • Keynote: Fire side chat - The future of retail, technology and fashion customers

    02 May 2018, 15:00 - 15:40, Retail Business Conference

    Short introduction of the speaker and Coded Futures Discussing the 5 Cs: culture, creativity, community, collaboration and commitment Q&A session with the a...

    • Language: English

  • Panel discussion: Enhancing the in-store and online customer experience

    02 May 2018, 15:55 - 16:40, Retail Business Conference

    Being consistent with your branding and messaging online so that it reflects the in-store experience Tips for innovating the in-store experience How is the ...

    • Language: English

  • Chair's Intro

    03 May 2018, 10:15 - 10:20, Retail Business Conference

    Welcome delegates and introduce the day

    • Language: English

  • The Ocado Smart Platform: How Ocado leveraged AI on Google Cloud to transform their Retail platform

    03 May 2018, 10:20 - 10:50, Retail Business Conference

    AI is enabling retailers to reinvent their business and deliver compelling new experiences for their customers. Learn how Ocado is partnering with Google Clo...

    • Language: English

  • How M&S find the right opportunities to help the business evolve

    03 May 2018, 11:10 - 11:40, Retail Business Conference

    Developing a culture of continuous improvement and the methodology around it (Empower to Improve) Focusing on the 4Cs - customer improvement, colleagues, cos...

    • Language: English

  • CANCELLED: How UAE is changing retail in the age of the hyper-connected customer

    03 May 2018, 12:00 - 12:30, Retail Business Conference

    Understanding the role of malls in UAE’s culture and development to date The challenge local players have in staying relevant in the face of global online co...

    • Language: English

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