2018 Programme

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  • How to stay on brand while making a multichannel journey

    02 May 2018, 11:15 - 11:45, Retail Business Conference

    How ignoring the changing expectations and behaviours of customers can contribute to the demise of household name brands Against the backdrop of a retail wor...

    • Language: English

  • How Aha.is, Iceland’s largest online marketplace, launched the world’s first operational drone delivery service

    02 May 2018, 14:45 - 15:15, Retail Technology Conference

    Overcoming the main challenges, such as regulatory approval from authorities Assessing the benefits of the service - aimed to reduce delivery times and cut c...

    • Language: English

  • How M&S find the right opportunities to help the business evolve

    03 May 2018, 11:10 - 11:40, Retail Business Conference

    Developing a culture of continuous improvement and the methodology around it (Empower to Improve) Focusing on the 4Cs - customer improvement, colleagues, cos...

    • Language: English

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