2018 Programme

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  • Subscription model - Birchbox's journey to no. 1 beauty box in the UK

    02 May 2018, 12:00 - 12:30, Retail Business Conference

    Developing a deeper understanding of who our customer is Using content to shape the customer experience How online has driven the design of our stores      ...

    • Language: English

  • Sodexo - Global Retail Transformation

    02 May 2018, 13:30 - 14:00, Retail Business Conference

    As part of their Global Retail Transformation, Sodexo is partnering with Omnico to develop leading Omni-Channel Retail solutions. See how the technology is help...

    • Language: English

  • Shaping, setting and delivering the strategic and commercial direction for Home Online

    02 May 2018, 14:15 - 14:45, Retail Business Conference

    Aligning this to the key business strategies Fully understanding customer behaviour Delivering profitable sales growth                                      ...

    • Language: English

  • Start-up panel discussion - How tech innovation is changing retail

    03 May 2018, 11:50 - 12:30, Retail Technology Conference

    Challenges of launching a company that can address the growing consumer demand for products and services Encouraging the retail industry to work with start-u...

    • Language: English

  • Square: How payments can shape customer experience

    03 May 2018, 14:05 - 14:35, Payments Conference

    Jade Batstone from Square UK interviews Paul O'Regan, CEO of Galvan Hear how O'Regan has built a unique luxury evening wear brand, and how payments shape the...

    • Language: English

  • Surprise and Delight: How Caffè Nero increases customer engagement through post-purchase marketing

    03 May 2018, 16:10 - 16:40, Payments Conference

    There’s no doubt the high street is currently facing some tough challenges, and busy consumers are now demanding new personalised ‘more than just payment’ exper...

    • Language: English

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